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Privacy Policy

VibratingWatches.com.au Privacy Policy
 
VibratingWatches.com.au is committed to protecting your privacy and to complying with the National Privacy Principles.  This policy sets out VibratingWatches.com.au information handling practices and procedures which aim to comply with the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).  The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

 

Why do we collect personal information?

The type of information which VibratingWatches.com.au collects about customers and subscribers will depend on how they use the services offered by VibratingWatches.com.au.  Generally speaking, VibratingWatches.com.au collects information about customers who purchase from VibratingWatches.com.au or persons that subscribe to information from VibratingWatches.com.au.  We only collect the personal information that you tell us about yourself and information about how you use our web site.

 

Examples of personal information we may collect include: names, addresses, email addresses, phone and facsimile numbers. This personal information is obtained in many ways including orders, registration on our website, correspondence, by telephone and facsimile, by email, via our website, at interviews and meetings, and from third parties. If you contact us, we may keep a record of that contact.

 

VibratingWatches.com.au may also use cookies to make your use of our web site and services as convenient as possible for you. If you do not wish to receive any cookies you may set your browser to refuse cookies.  However, this may cause some of the functions of the site to become unavailable.

 

When we collect personal information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

 

Use and disclosure of information

The personal information you supply to VibratingWatches.com.au is collected for use in connection with conducting business.  Such uses include matters related to purchases and deliveries, subscription to information or services provided by VibratingWatches.com.au, general customer administration and marketing. VibratingWatches.com.au will not disclose your personal information to parties outside of VibratingWatches.com.au, other than for a purpose made known to you and to which you have consented, or unless required by law.

 


Please note that to supply you with a service that you have requested, if we believe it is necessary, the information you provide may be disclosed to VibratingWatches.com.au agents, contractors or third party service providers who provide administrative, telecommunications, computer or other services to VibratingWatches.com.au in connection with the operation of its business and who are under duties to VibratingWatches.com.au to keep such information confidential and secure.

 


Third parties

Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take all reasonable steps to ensure that you are made aware of the information provided to us by such third party.

 

When we communicate with you

From time to time we may contact you by email or by other communication methods which you provide to us with updated information about our web site, to contact you in relation to your account or an order which you have placed, or to provide you with other information about our products and services. If you do not wish to receive this type of communication, you may remove your name from our list by visiting our web site and unsubscribing, or e-mail info@vibratingwatches.com.au . Please allow 28 days for your request to be processed.

 

Maintaining the quality of your personal information

It is an important part of providing our services to you that your personal information is up to date.  NPP 3 provides that we take reasonable steps to make sure that your personal information is accurate, complete and up-to-date.  There are procedures in place which facilitate amendments and verification of personal information.

 

If you think that your personal information which is retained may require changing or updating, please contact VibratingWatches.com.au.  It is important that you advise us at the earliest opportunity of any changes to your personal information so that our records can be updated.  We will then take all reasonable steps to correct the information so that it is accurate, complete and up-to-date.

 

Access to your personal information


NPP 6 provides you with the right to access the personal information we hold about you and to update and/or correct it, subject to certain exceptions. If at any time you want to know exactly what personal information we hold about you, you can access your record by contacting us at info@vibratingwatches.com.au .  In order to protect your personal information we may require identification from you before releasing such information.

If your personal information is inaccurate or out of date, you can e-mail us at info@vibratingwatches.com.au and we will amend it. If you wish to have your personal information deleted, we will take all reasonable and legal steps to delete it.

 

Storage and security of your personal information

Your personal information is stored in a manner that reasonably protects it from misuse, loss, from unauthorised access, modification or disclosure.   When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information.  However, most of the personal information is or will be stored in client files which will be kept by us for a minimum of 7 years.

 

For the purposes of viewing our web site you may have a user name and password. Please notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security. You are responsible for the security and confidentiality of your password and log-in information.  VibratingWatches.com.au will not be held responsible for events arising from unauthorised access to your personal information.

 

Links to other websites

VibratingWatches.com.au provides links to external web sites. These linked sites are not under the control of VibratingWatches.com.au and we are not responsible for the conduct of companies linked from our web site.

 

Future Policy updates


Our commitment to being a leading provider of medication reminder devices and services means that our business will continue to evolve as we introduce new services and features.  Because of this, VibratingWatches.com.au reserves the right to review its Privacy Policy at any time and notify you by posting an updated version of the policy on our web site. The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.

 

Complaints


If a person has a complaint regarding the way in which their personal information is being handled by VibratingWatches.com.au, they should contact us in the first instance. If the parties are unable to reach a satisfactory solution through negotiation, the person may wish to request an independent person to investigate the complaint such as the Privacy Commissioner.

 

VibratingWatches.com.au Privacy Policy Enquiries

If you have any queries about our Privacy Policy please contact:

 

Jonathan Allott
Managing Director
VibratingWatches.com.au
PO Box 7395
ALEXANDRIA NSW 2015


Email: info@vibratingwatches.com.au